Acceptable Use Policy

1. Purpose and scope

This Acceptable Use Policy ("AUP") protects the integrity of assessments, certificates and the learning environment. It applies to all users and is incorporated into the Terms of Service. Breaches are enforced under section 7.

2. Assessment and certificate integrity: zero tolerance

• No completing assessments for another person, or permitting anyone to complete yours.
• No sharing, publishing, selling or soliciting quiz questions, answers, or mock-exam content, during or after a course.
• No manipulation of grading, progress, Skill Scores or the audit log, including crafting or replaying client requests. Grading is server-side; manipulation attempts are logged with timestamps and account identifiers.
• No forging, altering or misrepresenting certificates or verification pages, including presenting a revoked certificate as valid.

3. Account and access rules

• One person per account and per seat; no credential sharing, resale or transfer of access.
• No scraping, bulk downloading, or automated access outside documented interfaces; no circumventing paywalls or seat limits.
• No security probing (scanning, fuzzing, penetration testing) without prior written authorisation from support@yallo.co.

4. Conduct in live sessions and community spaces

• No harassment, discrimination, hate speech, or intimidation of learners, trainers or staff.
• No recording of live sessions by participants; official recordings are provided where stated.
• No unlawful, infringing or malicious content in chat, projects or uploads.
• Do not submit other people's personal data or your employer's confidential data into projects or chat.

5. AI feature rules (when available)

• When AI features launch, they are there to support learning. Do not use them to obtain assessment answers, generate content prohibited by this AUP, or probe or jailbreak the underlying models.
• Do not enter other people's personal data or confidential business data into AI features.
• Prompt-injection attempts against platform AI features will be treated as security probing under section 3.

6. Intellectual property

Materials are licensed for personal learning or seated internal training only. Republishing, reselling, building competing courses from our materials, or using content or assessments to train or evaluate machine-learning models is prohibited.

7. Enforcement ladder

We may preserve and disclose relevant records to comply with law or protect the integrity of the certificate register. To appeal, email support@yallo.co within 30 days of notice; we will review appeals within a reasonable time.