1. Our commitment and standard

Yallo AI academy aims to be usable by everyone, including people using assistive technology. Our target standard is WCAG 2.2 Level AA across the marketing site, learner platform, organisation portal and certificate verification pages.

2. Conformance status

Current status: partially conformant, pending first audit. We have not yet completed a formal accessibility audit, and we plan to carry one out.

3. What we build for

  • Keyboard operability with visible focus states and a logical heading and landmark structure.
  • Colour that does not carry meaning alone; text contrast aimed at AA ratios.
  • Video lessons: we aim to provide captions on published course videos, with transcripts where available.
  • Quizzes designed to work with a keyboard and screen reader; time limits shown clearly.
  • Reduced-motion preferences respected where we use animation.
  • Forms with labels, error identification and suggestions.

4. Testing approach

  • Automated accessibility checks during development.
  • Manual keyboard-only checks on core journeys: enrol, watch a lesson, take a quiz, view a certificate, assign a seat.
  • Screen-reader checks (for example NVDA with Chrome, VoiceOver with Safari) are planned as part of our first audit.

5. Known limitations

  • Third-party embeds, such as the video player controls, may not fully conform to WCAG. Where we can, we offer a keyboard-accessible alternative.
  • Our first formal audit may identify further issues. We will list them here once known.

6. Assessments and accommodations

If a timed assessment, live-session format, or any platform interaction presents a barrier, contact support@yallo.co. Extended time, alternative formats and rescheduling can be arranged where possible, and accommodations do not change how a certificate verifies.

7. Feedback and review

  • Report barriers to support@yallo.co with the page address and the assistive technology you used.
  • We aim to acknowledge reports within 10 business days and treat accessibility defects as priority fixes.
  • We review this statement periodically and after major releases. Last review: 12 October 2026.