AI Fluency: Quick Wins with AI

This course covers ChatGPT, Gemini, and Microsoft Copilot as the primary tools, with brief mentions of Claude and Perplexity. You will learn how each tool's strengths differ and how to choose the right one for tasks like email drafting, presentation building, document summarisation, and deep research. The prompting skills taught apply across all major generative AI tools.

No prior AI experience is required. The course starts from the basics of how to choose and prompt an AI tool, then builds to practical tasks like drafting emails, creating presentations, summarising documents, and conducting research. Basic familiarity with everyday workplace tools such as email and word processing is all you need.

The course is approximately 26 minutes of core video and lecture content, plus optional hands-on labs. Including the labs and module quizzes, most learners complete the full course in under 60 minutes. Individual lessons range from 3 to 5 minutes, making it easy to complete in short sessions.

Yes. The course includes a quiz at the end of Module 1 covering AI tool selection and prompting, a quiz at the end of Module 3 covering presentations, and a five-question final assessment in Module 5 that covers deep research, accuracy, and responsible AI use. There are also two optional hands-on labs for email drafting and document summarisation.

Yes. Responsible and private use of AI is a recurring theme throughout the course. Learners are taught to avoid entering confidential, personal, or legally sensitive information into public AI tools, to use placeholders when drafting sensitive content, to verify AI-generated facts before publishing or presenting, and to understand the key failure modes of AI including hallucination, bias, and outdated information. The course does not cover specific organizational security policies, which vary by employer.