Build Voice AI Agents That Answer the Phone
For developers who have built a text agent with tools and now need one that answers the phone.
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What you will be able to do
Skills you will gain
- Voice agent architecture
- Speech recognition errors
- Turn-taking
- Telephony
- Voice agent testing
- Voice safety
About this course
For developers who have built a text agent with tools and now need one that answers the phone. Learn to choose between a speech pipeline and a speech to speech model, budget the delay of every turn, and handle recognition errors, voices and pronunciation. Manage turn-taking, barge-in and back-channel sounds, and let the agent look up and book on a live call with hold, read-back and confirm enforced in code. Connect a phone line with the notices callers are owed, test with scripted hard callers and p95 delay, and keep payments, identity and cloned voices safe. Follow a made-up dental group as it builds a booking line, then build and test it yourself in a free lab with Python, Groq’s free plan or a no-key mock mode, and an optional browser voice call with Pipecat.
Curriculum
Requirements
What you walk away with
Yallo AI academy certifies completion of
Build Voice AI Agents That Answer the Phone