Step 3 of 5 in AI for Product Managers.
AI for BusinessintermediateVideo + quiz

Prompt Patterns for Product Discovery

For product managers and researchers who already use a chat AI tool.

3 learners enrolled16 lessons · 1.4 hours
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What you will be able to do

Extract jobs to be done from interviews with exact quotes as evidenceGenerate competing hypotheses that truly differ from each otherUse AI personas while knowing what they cannot tell youTurn support tickets into themes and rank them with a second promptTest a prompt on messy input before you rely on itKeep a versioned prompt library that your team shares

Skills you will gain

  • JTBD Extraction Prompting
  • Prompt Template Design
  • Persona Evaluation Rubrics
  • Opportunity Prioritisation
  • Prompt Chaining
  • Synthesis Prompt Engineering
  • AI Bias Assessment
  • Chat Tool Selection
  • Prompt Library Management
  • Hypothesis Generation
  • Discovery Workflow Design
  • Chain-of-Thought Evaluation

About this course

For product managers and researchers who already use a chat AI tool. You learn tested prompts for jobs to be done extraction with exact quotes, competing hypotheses, persona checks, turning support tickets into ranked themes, and keeping a versioned prompt library. No code needed; every prompt is shown in full.

AI for Business

Curriculum

6 modules · 16 lessons · 1.4h

Requirements

How to use a chat AI tool at work
The basics of customer interviews
One real interview transcript to practise on
A batch of support tickets or feedback
Any word processor, to count words
A free ChatGPT account for the lab

Common questions

Is this course for beginners or do I need prior AI experience?
This is an intermediate course designed for product managers who already use chat-based AI tools and know discovery frameworks like Jobs-to-be-Done. You should be comfortable having a multi-turn conversation with Claude, ChatGPT, or Gemini before enrolling. The course does not teach foundational prompting concepts or discovery frameworks from scratch—it builds on both to create discovery-specific prompt patterns you can use immediately.
What will I be able to do after completing this course?
You will leave with a tested, revisable personal prompt library covering four recurring discovery tasks: JTBD extraction from interview transcripts, comparative feature hypothesis generation, AI persona evaluation using a bias-aware rubric, and ticket-to-opportunity prioritisation using chained prompts. Every template is built and tested within the course, so the library is ready to use from day one.
Do I need to know how to code or use an AI API?
No coding or API access is required. Every technique in this course is designed for the consumer chat interfaces—Claude.ai, ChatGPT, and Google Gemini—using plain text prompts you can paste directly into the chat window. The course explicitly avoids API-level features like schema enforcement or prompt objects, because those require developer access this course does not assume.
How long does the course take to complete?
The course contains 11 lessons across 5 modules with a total narration time of 105 minutes. All lessons are lectures; there are no quizzes. Plan for additional time to apply each prompt template to your own discovery materials as you go—the hands-on application is where the learning consolidates.
Does this course cover how to replace user interviews with AI-generated personas?
No—and deliberately so. The course covers how to evaluate AI-generated personas critically, including the evidence showing that lightweight AI personas exhibit sycophancy and perform less accurately for underrepresented user groups. The course teaches you to use AI to accelerate real discovery work, not to substitute AI output for real-user research. Learners who want to replace user interviews with synthetic users will not find support for that approach here.

What you walk away with

A Yallo AI academy certificate of completion, issued when every lesson is complete and the final assessment is passed at 70% or aboveA public verification page, so a stranger can check the certificate without asking you for a filePDF download, and a one-click share to your LinkedIn profile

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Prompt Patterns for Product Discovery