AI for BusinessintermediateVideo + quiz

Redesigning a Team Workflow Around Agents

Map a shared workflow, decide which steps are fixed, agent or human only, then write the role brief, permissions, responsibility matrix, failure catalogue and one-page pilot plan, for team leads and operations managers.

14 lessons · 58 min

What you will be able to do

Label each step of a workflow as fixed, agent or human onlyRewrite a manual hand-off as a triggered stepWrite a role brief with a stop lineSet narrow permissions and name an oversight roleFill in a responsibility matrix and a failure catalogueProduce a one-page pilot plan

About this course

Map a shared workflow, decide which steps are fixed, agent or human only, then write the role brief, permissions, responsibility matrix, failure catalogue and one-page pilot plan, for team leads and operations managers.

AI for Business

Curriculum

5 modules · 14 lessons · 58m
Welcome3 min

Requirements

How to use an AI chat tool
One real workflow with several hand-offs
A blank document for each artefact
A free Claude account for the lab
About 45 minutes for the lab

What you walk away with

A Yallo AI academy certificate of completion, issued when every lesson is complete and the final assessment is passed at 70% or aboveA public verification page, so a stranger can check the certificate without asking you for a filePDF download, and a one-click share to your LinkedIn profile

Yallo AI academy certifies completion of

Redesigning a Team Workflow Around Agents

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