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Matching courses
intermediateWatch the first lesson freeTechnical AI
Run Customer Service with AI Agents: Resolve More, Escalate WellFind the contact reasons that are safe to automate, ground answers in your knowledge base, help advisers first, design hand-offs and capped actions, tell customers it is AI, measure true resolution and choose a platform.
foundationalWatch the first lesson freeAI Literacy
AI for HR and Recruiting: Hire Fairly and Support People FasterUse AI for job adverts, screening checks, structured interviews, policy answers and survey themes, while keeping people deciding and meeting hiring law.
intermediateWatch the first lesson freeAI Literacy
AI Basics for WorkThe core ideas behind AI tools at work: model, prompt, context, tokens, hallucination, grounding and agents, how to judge an output, what data is safe to share, the laws, frameworks and standards around AI use, and the working habits that keep it sound.
foundationalWatch the first lesson freeTechnical AI
How AI Agents Work, and When to Trust ThemHow AI agents work, what to let them touch, how to check their results and how to release one safely, for people who approve or oversee agents.
intermediateWatch the first lesson freeAI for Business
Redesigning a Team Workflow Around AgentsMap a shared workflow, decide which steps are fixed, agent or human only, then write the role brief, permissions, responsibility matrix, failure catalogue and one-page pilot plan, for team leads and operations managers.
foundationalWatch the first lesson freeAI Literacy
AI in Healthcare and InsuranceUse Microsoft Copilot, and a small set of other AI tools, across real healthcare and insurance work: claims triage, underwriting risk factors, fraud signals, hospital administration and patient engagement.
foundationalWatch the first lesson freeAI for Business
Microsoft Copilot and Generative AI ToolsUse Microsoft Copilot inside Word, Excel, and PowerPoint, write prompts that work the first time, including role based, conditional, and chained prompts, and choose confidently between Copilot, Google AI Studio, Napkin AI, and Meta AI, with the governance that keeps AI assisted business work safe…
foundationalWatch the first lesson freeAI for Business
AI Essentials: A Fast-Track ProgrammeA practical, hands on course for business professionals with no programming background: what generative AI actually does, writing prompts that hold up, Microsoft Copilot, Claude and Gemini on real documents, Gemini Notebook and Napkin AI, automating a routine workflow responsibly, Responsible AI,…
foundationalWatch the first lesson freeAI for Business
AI for Business TeamsUse generative AI and Microsoft Copilot across HR, finance, procurement and supply chain, business support, sales, marketing, product and IT: understand how AI works, write prompts and prompt chains, use Copilot in Word, Excel, PowerPoint, Outlook and Teams, see GitHub Copilot for technical teams…
foundationalWatch the first lesson freeAI Literacy
AI for Teachers and LecturersA faculty and management development programme for using AI across a university: plan lessons, outcomes and Bloom’s Taxonomy aligned assessments, draft documents, presentations and communication with Microsoft 365 Copilot, speed up literature reviews, research writing and accreditation reporting,…
foundationalWatch the first lesson freeAI for Business
AI for Real EstateUse Copilot, Claude, Google AI Studio, NotebookLM, Lumen5, HeyGen and Napkin AI across sales, marketing, HR and operations in a property business: draft and check documents, qualify leads, turn brochures into presentations and videos, and plan how your team adopts AI fairly and safely.
intermediateWatch the first lesson freeAI for Business
AI for Manufacturing LeadersAssess your plant’s AI readiness, build a roadmap and business case, connect assistants to ERP and MES with MCP, use sensor data for maintenance and yield, train your workforce with AI, govern it securely and plan a Smart Factory blueprint.
foundationalWatch the first lesson freeAI Governance
AI Risk for Decision-Makers: The Ten QuestionsTen questions that turn an AI proposal into evidence, owners and a scoped decision, with a worked EU AI Act screening and a one page escalation memo.
foundationalWatch the first lesson freeAI Governance
What an Agent Actually Is, and What It Cannot DoA plain guide for managers and buyers: what an AI agent is, what it can touch, how it fails, how to test a supplier claim, and how to decide how much authority to give.
Matching modules
111 modules- Module 1Welcomein AI Basics for Work · 1 lessonai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 2Core termsin AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 3Judging outputin AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 4Agents and datain AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 5Good practicein AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 6Final examin AI Basics for Work · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · prompt-engineering · context-rag · responsible-ai · quick · foundational
- Module 1Start herein AI Essentials: A Fast-Track Programme · 1 lessonai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2Foundations and role based AIin AI Essentials: A Fast-Track Programme · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Prompt engineering and AI assisted productivityin AI Essentials: A Fast-Track Programme · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Automation, responsible AI and what is nextin AI Essentials: A Fast-Track Programme · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI Essentials: A Fast-Track Programme · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Welcomein AI Governance That Doesn't Slow You Down · 1 lessonai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 2Foundationsin AI Governance That Doesn't Slow You Down · 4 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 3Lanes and controlsin AI Governance That Doesn't Slow You Down · 8 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 4Gates and decisionsin AI Governance That Doesn't Slow You Down · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 5Running itin AI Governance That Doesn't Slow You Down · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 6Running it as a management systemin AI Governance That Doesn't Slow You Down · 6 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 7Final examin AI Governance That Doesn't Slow You Down · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · quick · intermediate
- Module 1Welcomein AI Risk for Decision-Makers: The Ten Questions · 1 lessonai-for-leadersresponsible-aiquickfoundational
- Module 2Foundationsin AI Risk for Decision-Makers: The Ten Questions · 4 lessonsai-for-leadersresponsible-aiquickfoundational
- Module 3The ten questionsin AI Risk for Decision-Makers: The Ten Questions · 4 lessonsai-for-leadersresponsible-aiquickfoundational
- Module 4Evidence and decisionin AI Risk for Decision-Makers: The Ten Questions · 7 lessonsai-for-leadersresponsible-aiquickfoundational
- Module 5Final assessmentin AI Risk for Decision-Makers: The Ten Questions · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · quick · foundational
- Module 7Governance and capstonein AI for Analytics and Business Insights: Ask, Verify, Decide · 7 lessonsai-for-leadersai-for-data-analystsai-evalsresponsible-aiworkflowsstandardintermediate
- Module 8Final assessmentin AI for Analytics and Business Insights: Ask, Verify, Decide · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · ai-evals · responsible-ai · workflows · standard · intermediate
- Module 1Welcomein AI for Aviation Teams: Safer Operations, Maintenance and Service · 1 lessonai-for-leadersresponsible-aistandardfoundational
- Module 2AI in aviation todayin AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 3Working with an assistantin AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 4Operations and disruptionin AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 5Maintenance and engineeringin AI for Aviation Teams: Safer Operations, Maintenance and Service · 4 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 6Safety and riskin AI for Aviation Teams: Safer Operations, Maintenance and Service · 5 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 7Passenger experiencein AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 8Data, automation and responsible usein AI for Aviation Teams: Safer Operations, Maintenance and Service · 7 lessonsai-for-leadersresponsible-aiworkflowsstandardfoundational
- Module 9Final assessmentin AI for Aviation Teams: Safer Operations, Maintenance and Service · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · standard · foundational
- Module 1Start herein AI for Business Teams · 1 lessonai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2AI foundations and promptingin AI for Business Teams · 5 lessonsai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Microsoft Copilot and GitHub Copilotin AI for Business Teams · 5 lessonsai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4AI across the business, used responsiblyin AI for Business Teams · 8 lessonsai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI for Business Teams · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-product-managers · ai-for-leaders · ai-for-marketers · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Welcomein AI for HR and Recruiting: Hire Fairly and Support People Faster · 1 lessonai-for-leadersresponsible-aiworkflowsquickfoundational
- Module 2Where AI fits in HRin AI for HR and Recruiting: Hire Fairly and Support People Faster · 3 lessonsai-for-leadersresponsible-aiworkflowsquickfoundational
- Module 3Hiring fairlyin AI for HR and Recruiting: Hire Fairly and Support People Faster · 4 lessonsai-for-leadersresponsible-aiworkflowsquickfoundational
- Module 4Supporting your peoplein AI for HR and Recruiting: Hire Fairly and Support People Faster · 6 lessonsai-for-leadersresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI for HR and Recruiting: Hire Fairly and Support People Faster · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · quick · foundational
- Module 8Ethics, law and policyin AI for Journalists: Research, Verify and Publish Responsibly · 5 lessonsai-for-leadersresponsible-aiworkflowsstandardfoundational
- Module 9Final examin AI for Journalists: Research, Verify and Publish Responsibly · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · standard · foundational
- Module 1Start herein AI for Manufacturing Leaders · 1 lessonai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
- Module 2AI readiness and strategic leadershipin AI for Manufacturing Leaders · 7 lessonsai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
- Module 3Operational intelligence and integrationin AI for Manufacturing Leaders · 6 lessonsai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
- Module 4Technical deployment and capstonein AI for Manufacturing Leaders · 5 lessonsai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
- Module 5Final assessmentin AI for Manufacturing Leaders · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · mcp-integrations · responsible-ai · workflows · quick · intermediate
- Module 1Start herein AI for Real Estate · 1 lessonai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2Foundations and daily productivityin AI for Real Estate · 5 lessonsai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Automation, knowledge and contentin AI for Real Estate · 5 lessonsai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Responsible adoption and your workflowin AI for Real Estate · 6 lessonsai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI for Real Estate · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-marketers · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Start herein AI for Teachers and Lecturers · 1 lessonai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2AI Foundations and Smart Teachingin AI for Teachers and Lecturers · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Research, Accreditation and Content Creationin AI for Teachers and Lecturers · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Cloud AI and Academic Leadershipin AI for Teachers and Lecturers · 7 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI for Teachers and Lecturers · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Start herein AI in Healthcare and Insurance · 1 lessonai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2Copilot foundations and regulated workflowsin AI in Healthcare and Insurance · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Compliance, privacy and governancein AI in Healthcare and Insurance · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Tools, adoption and workflow designin AI in Healthcare and Insurance · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI in Healthcare and Insurance · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Welcomein AI in Pharma and Life Sciences: From Discovery to Safety · 1 lessonai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 2AI across the lifecyclein AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 3Discovery and researchin AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 4Clinical trialsin AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 5Pharmacovigilancein AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 6Regulatory and medical writingin AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 7Regulation, GxP and datain AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 8Looking ahead and the capstonein AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 9Final examin AI in Pharma and Life Sciences: From Discovery to Safety · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · standard · intermediate
- Module 8Ethics, governance and real storiesin AI-Powered Data Storytelling for Business Leaders · 4 lessonsai-for-leadersai-for-data-analystsresponsible-aiworkflowsstandardintermediate
- Module 10Final assessmentin AI-Powered Data Storytelling for Business Leaders · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · responsible-ai · workflows · standard · intermediate
- Module 1Welcomein Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 1 lessonai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 2What an AI-ready workforce meansin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 3Skills frameworks and readinessin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 4 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 4Designing learning pathsin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 5 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 5Driving adoptionin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 6Measuring impactin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 5 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 7Scaling capabilityin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 4 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 8Final examin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · quick · intermediate
- Module 1Welcomein How AI Agents Work, and When to Trust Them · 1 lessonai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 2How agents workin How AI Agents Work, and When to Trust Them · 5 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 3Trust: permissions and checksin How AI Agents Work, and When to Trust Them · 3 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 4Putting an agent into servicein How AI Agents Work, and When to Trust Them · 5 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 5Final examin How AI Agents Work, and When to Trust Them · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · quick · foundational
- Module 1Start herein Microsoft Copilot and Generative AI Tools · 1 lessonai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2Foundations of generative AI and Copilotin Microsoft Copilot and Generative AI Tools · 5 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Copilot across Word, Excel, and PowerPointin Microsoft Copilot and Generative AI Tools · 7 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Advanced prompting, tool strategy, and governancein Microsoft Copilot and Generative AI Tools · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin Microsoft Copilot and Generative AI Tools · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Welcomein Redesigning a Team Workflow Around Agents · 1 lessonai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 2Map the workflowin Redesigning a Team Workflow Around Agents · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 3Brief and bound the agentin Redesigning a Team Workflow Around Agents · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 4Govern and pilotin Redesigning a Team Workflow Around Agents · 6 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 5Final examin Redesigning a Team Workflow Around Agents · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · workflows · quick · intermediate
- Module 1Welcomein Run Customer Service with AI Agents: Resolve More, Escalate Well · 1 lessonai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 2Where AI fits in servicein Run Customer Service with AI Agents: Resolve More, Escalate Well · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 3Answers and assistin Run Customer Service with AI Agents: Resolve More, Escalate Well · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 4Hand-offs, actions and honestyin Run Customer Service with AI Agents: Resolve More, Escalate Well · 4 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 5Measure, buy and planin Run Customer Service with AI Agents: Resolve More, Escalate Well · 5 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 6Final assessmentin Run Customer Service with AI Agents: Resolve More, Escalate Well · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · workflows · quick · intermediate
- Module 1Welcomein What an Agent Actually Is, and What It Cannot Do · 1 lessonai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 2What an agent isin What an Agent Actually Is, and What It Cannot Do · 5 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 3Where agents failin What an Agent Actually Is, and What It Cannot Do · 3 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 4Judging and decidingin What an Agent Actually Is, and What It Cannot Do · 8 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 5Final assessmentin What an Agent Actually Is, and What It Cannot Do · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · quick · foundational