All courses

Technical AI

Learn how AI agents find, compare and buy products, publish product data they read correctly, accept agent payments safely, handle disputes and refunds, and measure agent sales, then build a free agent-ready test store.

Technical AI

Find the contact reasons that are safe to automate, ground answers in your knowledge base, help advisers first, design hand-offs and capped actions, tell customers it is AI, measure true resolution and choose a platform.

Claude AI

For people who work in Word, Excel, PowerPoint, Outlook and SharePoint and have tried Claude chat.

AI for Business

For team leads and people managers: use a chat assistant for drafting and planning, brief and check it well, prepare one-to-ones and feedback fairly, test decisions with option tables and pre-mortems, and lead your team’s adoption with clear norms and honest measurement.

AI for Business

Judge what AI can really do, choose and cost the use cases worth funding, govern them and lead the change, meet the EU AI Act, and write a one page transformation plan.

AI for Business

Map a shared workflow, decide which steps are fixed, agent or human only, then write the role brief, permissions, responsibility matrix, failure catalogue and one-page pilot plan, for team leads and operations managers.

AI for Business

Assess your plant’s AI readiness, build a roadmap and business case, connect assistants to ERP and MES with MCP, use sensor data for maintenance and yield, train your workforce with AI, govern it securely and plan a Smart Factory blueprint.

Claude AI

Use Claude for everyday knowledge work, write prompts that hold up, automate a daily task with Claude Code, build React and Express apps on the Claude API with a fastai model beside it, and plan the onboarding and governance that make enterprise adoption stick.