All courses

AI for Business

Use the Gemini built into Google Workspace to summarise and draft email, write documents from your own files, get formulas you have tested in Sheets, make decks and videos, take meeting notes with consent, and build a Gemini Notebook and skills for the work you repeat.

Technical AI

Find the contact reasons that are safe to automate, ground answers in your knowledge base, help advisers first, design hand-offs and capped actions, tell customers it is AI, measure true resolution and choose a platform.

Claude AI

For people who work in Word, Excel, PowerPoint, Outlook and SharePoint and have tried Claude chat.

AI for Business

For team leads and people managers: use a chat assistant for drafting and planning, brief and check it well, prepare one-to-ones and feedback fairly, test decisions with option tables and pre-mortems, and lead your team’s adoption with clear norms and honest measurement.

AI for Business

Judge what AI can really do, choose and cost the use cases worth funding, govern them and lead the change, meet the EU AI Act, and write a one page transformation plan.

AI for Business

Map a shared workflow, decide which steps are fixed, agent or human only, then write the role brief, permissions, responsibility matrix, failure catalogue and one-page pilot plan, for team leads and operations managers.

AI for Business

Use Microsoft Copilot inside Word, Excel, and PowerPoint, write prompts that work the first time, including role based, conditional, and chained prompts, and choose confidently between Copilot, Google AI Studio, Napkin AI, and Meta AI, with the governance that keeps AI assisted business work safe…