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  • Make Your Store Ready for AI Shopping Agents course bannerintermediateWatch the first lesson free

    Technical AI

    Make Your Store Ready for AI Shopping Agents

    Learn how AI agents find, compare and buy products, publish product data they read correctly, accept agent payments safely, handle disputes and refunds, and measure agent sales, then build a free agent-ready test store.

    42 min
    15 lessons
    $19 USD
  • Run Customer Service with AI Agents: Resolve More, Escalate Well course bannerintermediateWatch the first lesson free

    Technical AI

    Run Customer Service with AI Agents: Resolve More, Escalate Well

    Find the contact reasons that are safe to automate, ground answers in your knowledge base, help advisers first, design hand-offs and capped actions, tell customers it is AI, measure true resolution and choose a platform.

    52 min
    17 lessons
    $19 USD
  • Claude for Microsoft 365: Documents, Data and Workflows course bannerintermediateWatch the first lesson free

    Claude AI

    Claude for Microsoft 365: Documents, Data and Workflows

    For people who work in Word, Excel, PowerPoint, Outlook and SharePoint and have tried Claude chat.

    56 min
    19 lessons
    $19 USD
  • AI for Managers: Productivity, Team Performance and Decisions course bannerintermediateWatch the first lesson free

    AI for Business

    AI for Managers: Productivity, Team Performance and Decisions

    For team leads and people managers: use a chat assistant for drafting and planning, brief and check it well, prepare one-to-ones and feedback fairly, test decisions with option tables and pre-mortems, and lead your team’s adoption with clear norms and honest measurement.

    59 min
    19 lessons
    $19 USD
  • AI for Business Leaders: Strategy and Enterprise Transformation course bannerintermediateWatch the first lesson free

    AI for Business

    AI for Business Leaders: Strategy and Enterprise Transformation

    Judge what AI can really do, choose and cost the use cases worth funding, govern them and lead the change, meet the EU AI Act, and write a one page transformation plan.

    50 min
    19 lessons
    $19 USD
  • Redesigning a Team Workflow Around Agents course bannerintermediateWatch the first lesson free

    AI for Business

    Redesigning a Team Workflow Around Agents

    Map a shared workflow, decide which steps are fixed, agent or human only, then write the role brief, permissions, responsibility matrix, failure catalogue and one-page pilot plan, for team leads and operations managers.

    58 min
    14 lessons
    $19 USD

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122 modules