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foundationalPremiumWatch the first lesson freeAI Literacy
Making AI Apps Safe and ReliableFor Python developers and ML engineers taking an LLM app to production.
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156 modules- Module 1Welcomein AI Basics for Work · 1 lessonai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 2Core termsin AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 3Judging outputin AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 4Agents and datain AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 5Good practicein AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
- Module 6Final examin AI Basics for Work · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · prompt-engineering · context-rag · responsible-ai · quick · foundational
- Module 1Start herein AI Essentials: A Fast-Track Programme · 1 lessonai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2Foundations and role based AIin AI Essentials: A Fast-Track Programme · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Prompt engineering and AI assisted productivityin AI Essentials: A Fast-Track Programme · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Automation, responsible AI and what is nextin AI Essentials: A Fast-Track Programme · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI Essentials: A Fast-Track Programme · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Start herein AI Fluency: Quick Wins with AI · 1 lessonai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2Set upin AI Fluency: Quick Wins with AI · 3 lessonsai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Writein AI Fluency: Quick Wins with AI · 3 lessonsai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Readin AI Fluency: Quick Wins with AI · 3 lessonsai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Trustin AI Fluency: Quick Wins with AI · 4 lessonsai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 6Finalin AI Fluency: Quick Wins with AI · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-marketers · ai-for-data-analysts · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Welcomein AI Governance That Doesn't Slow You Down · 1 lessonai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 2Foundationsin AI Governance That Doesn't Slow You Down · 4 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 3Lanes and controlsin AI Governance That Doesn't Slow You Down · 8 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 4Gates and decisionsin AI Governance That Doesn't Slow You Down · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 5Running itin AI Governance That Doesn't Slow You Down · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 6Running it as a management systemin AI Governance That Doesn't Slow You Down · 6 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 7Final examin AI Governance That Doesn't Slow You Down · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · quick · intermediate
- Module 1Welcomein AI Risk for Decision-Makers: The Ten Questions · 1 lessonai-for-leadersresponsible-aiquickfoundational
- Module 2Foundationsin AI Risk for Decision-Makers: The Ten Questions · 4 lessonsai-for-leadersresponsible-aiquickfoundational
- Module 3The ten questionsin AI Risk for Decision-Makers: The Ten Questions · 4 lessonsai-for-leadersresponsible-aiquickfoundational
- Module 4Evidence and decisionin AI Risk for Decision-Makers: The Ten Questions · 7 lessonsai-for-leadersresponsible-aiquickfoundational
- Module 5Final assessmentin AI Risk for Decision-Makers: The Ten Questions · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · quick · foundational
- Module 7Governance and capstonein AI for Analytics and Business Insights: Ask, Verify, Decide · 7 lessonsai-for-leadersai-for-data-analystsai-evalsresponsible-aiworkflowsstandardintermediate
- Module 8Final assessmentin AI for Analytics and Business Insights: Ask, Verify, Decide · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · ai-evals · responsible-ai · workflows · standard · intermediate
- Module 1Welcomein AI for Aviation Teams: Safer Operations, Maintenance and Service · 1 lessonai-for-leadersresponsible-aistandardfoundational
- Module 2AI in aviation todayin AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 3Working with an assistantin AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 4Operations and disruptionin AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 5Maintenance and engineeringin AI for Aviation Teams: Safer Operations, Maintenance and Service · 4 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 6Safety and riskin AI for Aviation Teams: Safer Operations, Maintenance and Service · 5 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 7Passenger experiencein AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
- Module 8Data, automation and responsible usein AI for Aviation Teams: Safer Operations, Maintenance and Service · 7 lessonsai-for-leadersresponsible-aiworkflowsstandardfoundational
- Module 9Final assessmentin AI for Aviation Teams: Safer Operations, Maintenance and Service · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · standard · foundational
- Module 1Start herein AI for Business Teams · 1 lessonai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2AI foundations and promptingin AI for Business Teams · 5 lessonsai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Microsoft Copilot and GitHub Copilotin AI for Business Teams · 5 lessonsai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4AI across the business, used responsiblyin AI for Business Teams · 8 lessonsai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI for Business Teams · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-product-managers · ai-for-leaders · ai-for-marketers · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Welcomein AI for HR and Recruiting: Hire Fairly and Support People Faster · 1 lessonai-for-leadersresponsible-aiworkflowsquickfoundational
- Module 2Where AI fits in HRin AI for HR and Recruiting: Hire Fairly and Support People Faster · 3 lessonsai-for-leadersresponsible-aiworkflowsquickfoundational
- Module 3Hiring fairlyin AI for HR and Recruiting: Hire Fairly and Support People Faster · 4 lessonsai-for-leadersresponsible-aiworkflowsquickfoundational
- Module 4Supporting your peoplein AI for HR and Recruiting: Hire Fairly and Support People Faster · 6 lessonsai-for-leadersresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI for HR and Recruiting: Hire Fairly and Support People Faster · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · quick · foundational
- Module 8Ethics, law and policyin AI for Journalists: Research, Verify and Publish Responsibly · 5 lessonsai-for-leadersresponsible-aiworkflowsstandardfoundational
- Module 9Final examin AI for Journalists: Research, Verify and Publish Responsibly · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · standard · foundational
- Module 1Start herein AI for Manufacturing Leaders · 1 lessonai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
- Module 2AI readiness and strategic leadershipin AI for Manufacturing Leaders · 7 lessonsai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
- Module 3Operational intelligence and integrationin AI for Manufacturing Leaders · 6 lessonsai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
- Module 4Technical deployment and capstonein AI for Manufacturing Leaders · 5 lessonsai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
- Module 5Final assessmentin AI for Manufacturing Leaders · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · mcp-integrations · responsible-ai · workflows · quick · intermediate
- Module 1Start herein AI for Real Estate · 1 lessonai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2Foundations and daily productivityin AI for Real Estate · 5 lessonsai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Automation, knowledge and contentin AI for Real Estate · 5 lessonsai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Responsible adoption and your workflowin AI for Real Estate · 6 lessonsai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI for Real Estate · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-marketers · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Start herein AI for Teachers and Lecturers · 1 lessonai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2AI Foundations and Smart Teachingin AI for Teachers and Lecturers · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Research, Accreditation and Content Creationin AI for Teachers and Lecturers · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Cloud AI and Academic Leadershipin AI for Teachers and Lecturers · 7 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI for Teachers and Lecturers · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Start herein AI in Healthcare and Insurance · 1 lessonai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2Copilot foundations and regulated workflowsin AI in Healthcare and Insurance · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Compliance, privacy and governancein AI in Healthcare and Insurance · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Tools, adoption and workflow designin AI in Healthcare and Insurance · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin AI in Healthcare and Insurance · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Welcomein AI in Pharma and Life Sciences: From Discovery to Safety · 1 lessonai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 2AI across the lifecyclein AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 3Discovery and researchin AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 4Clinical trialsin AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 5Pharmacovigilancein AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 6Regulatory and medical writingin AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 7Regulation, GxP and datain AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 8Looking ahead and the capstonein AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
- Module 9Final examin AI in Pharma and Life Sciences: From Discovery to Safety · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · standard · intermediate
- Module 8Reporting and governancein AI-Powered Budgeting and Financial Forecasting · 4 lessonsai-for-data-analystsresponsible-aiworkflowsstandardintermediate
- Module 10Final assessmentin AI-Powered Budgeting and Financial Forecasting · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-data-analysts · responsible-ai · workflows · standard · intermediate
- Module 8Ethics, governance and real storiesin AI-Powered Data Storytelling for Business Leaders · 4 lessonsai-for-leadersai-for-data-analystsresponsible-aiworkflowsstandardintermediate
- Module 10Final assessmentin AI-Powered Data Storytelling for Business Leaders · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · responsible-ai · workflows · standard · intermediate
- Module 8Share, secure and governin Build Trusted Power BI Reports with Copilot · 4 lessonsai-for-data-analystsresponsible-aiworkflowsquickfoundational
- Module 10Final assessmentin Build Trusted Power BI Reports with Copilot · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-data-analysts · responsible-ai · workflows · quick · foundational
- Module 1Welcomein Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 1 lessonai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 2What an AI-ready workforce meansin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 3Skills frameworks and readinessin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 4 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 4Designing learning pathsin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 5 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 5Driving adoptionin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 6Measuring impactin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 5 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 7Scaling capabilityin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 4 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
- Module 8Final examin Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · quick · intermediate
- Module 1Start herein Building and Securing a Custom MCP Server · 1 lessonai-for-engineersmcp-integrationsresponsible-aiquickadvanced
- Module 2Baseline and first toolin Building and Securing a Custom MCP Server · 3 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
- Module 3Contractsin Building and Securing a Custom MCP Server · 2 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
- Module 4Identity and permissionsin Building and Securing a Custom MCP Server · 4 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
- Module 5Hardeningin Building and Securing a Custom MCP Server · 3 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
- Module 6Releasein Building and Securing a Custom MCP Server · 3 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
- Module 7Final examin Building and Securing a Custom MCP Server · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-engineers · mcp-integrations · responsible-ai · quick · advanced
- Module 1Start herein Designing AI Products People Can Trust · 1 lessonai-for-product-managersai-for-designersresponsible-aiquickadvanced
- Module 2The chain and the lawin Designing AI Products People Can Trust · 3 lessonsai-for-product-managersai-for-designersresponsible-aiquickadvanced
- Module 3Disclosurein Designing AI Products People Can Trust · 3 lessonsai-for-product-managersai-for-designersresponsible-aiquickadvanced
- Module 4Consentin Designing AI Products People Can Trust · 3 lessonsai-for-product-managersai-for-designersresponsible-aiquickadvanced
- Module 5Recoursein Designing AI Products People Can Trust · 5 lessonsai-for-product-managersai-for-designersresponsible-aiquickadvanced
- Module 6Final examin Designing AI Products People Can Trust · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-product-managers · ai-for-designers · responsible-ai · quick · advanced
- Module 1Welcomein Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 1 lessonai-for-marketersresponsible-aiworkflowsquickfoundational
- Module 2Foundationsin Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 5 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
- Module 3AI image creationin Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 4 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
- Module 4AI video and avatarsin Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 4 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
- Module 5Voice, music and soundin Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 3 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
- Module 6Presentations and visual storiesin Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 3 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
- Module 7Production, review and provenancein Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 4 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
- Module 8Publishing, accessibility and capstonein Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 5 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
- Module 9Final assessmentin Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-marketers · responsible-ai · workflows · quick · foundational
- Module 7Securing your AIin Generative AI for Security Operations: Triage, Hunt and Respond · 3 lessonsai-for-engineersresponsible-aiworkflowsstandardintermediate
- Module 9Final examin Generative AI for Security Operations: Triage, Hunt and Respond · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-engineers · responsible-ai · workflows · standard · intermediate
- Module 1Welcomein How AI Agents Work, and When to Trust Them · 1 lessonai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 2How agents workin How AI Agents Work, and When to Trust Them · 5 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 3Trust: permissions and checksin How AI Agents Work, and When to Trust Them · 3 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 4Putting an agent into servicein How AI Agents Work, and When to Trust Them · 5 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 5Final examin How AI Agents Work, and When to Trust Them · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · quick · foundational
- Module 7Controls, accuracy and governancein Intelligent Management Reporting with AI · 5 lessonsai-for-data-analystsresponsible-aistandardintermediate
- Module 8Finance operations and riskin Intelligent Management Reporting with AI · 7 lessonsai-for-data-analystsresponsible-aistandardintermediate
- Module 10Final assessmentin Intelligent Management Reporting with AI · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-data-analysts · responsible-ai · workflows · standard · intermediate
- Module 1Start herein Making AI Apps Safe and Reliable · 2 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
- Module 2Guardrails and PIIin Making AI Apps Safe and Reliable · 6 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
- Module 3Evalsin Making AI Apps Safe and Reliable · 7 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
- Module 4Memory and contextin Making AI Apps Safe and Reliable · 8 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
- Module 5Productionin Making AI Apps Safe and Reliable · 8 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
- Module 6Final examin Making AI Apps Safe and Reliable · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-engineers · context-rag · ai-evals · responsible-ai · standard · intermediate
- Module 1Start herein Microsoft Copilot and Generative AI Tools · 1 lessonai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 2Foundations of generative AI and Copilotin Microsoft Copilot and Generative AI Tools · 5 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 3Copilot across Word, Excel, and PowerPointin Microsoft Copilot and Generative AI Tools · 7 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 4Advanced prompting, tool strategy, and governancein Microsoft Copilot and Generative AI Tools · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
- Module 5Final assessmentin Microsoft Copilot and Generative AI Tools · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · prompt-engineering · responsible-ai · workflows · quick · foundational
- Module 1Welcomein Redesigning a Team Workflow Around Agents · 1 lessonai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 2Map the workflowin Redesigning a Team Workflow Around Agents · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 3Brief and bound the agentin Redesigning a Team Workflow Around Agents · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 4Govern and pilotin Redesigning a Team Workflow Around Agents · 6 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 5Final examin Redesigning a Team Workflow Around Agents · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · workflows · quick · intermediate
- Module 1Welcomein Run Customer Service with AI Agents: Resolve More, Escalate Well · 1 lessonai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 2Where AI fits in servicein Run Customer Service with AI Agents: Resolve More, Escalate Well · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 3Answers and assistin Run Customer Service with AI Agents: Resolve More, Escalate Well · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 4Hand-offs, actions and honestyin Run Customer Service with AI Agents: Resolve More, Escalate Well · 4 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 5Measure, buy and planin Run Customer Service with AI Agents: Resolve More, Escalate Well · 5 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
- Module 6Final assessmentin Run Customer Service with AI Agents: Resolve More, Escalate Well · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · workflows · quick · intermediate
- Module 5Risks, issues and dependenciesin Run Projects with AI: Plans, Risks and Status Reports · 3 lessonsai-for-product-managersresponsible-aiworkflowsstandardintermediate
- Module 9Final assessmentin Run Projects with AI: Plans, Risks and Status Reports · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-product-managers · responsible-ai · workflows · standard · intermediate
- Module 1Welcomein What an Agent Actually Is, and What It Cannot Do · 1 lessonai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 2What an agent isin What an Agent Actually Is, and What It Cannot Do · 5 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 3Where agents failin What an Agent Actually Is, and What It Cannot Do · 3 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 4Judging and decidingin What an Agent Actually Is, and What It Cannot Do · 8 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
- Module 5Final assessmentin What an Agent Actually Is, and What It Cannot Do · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · quick · foundational