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AI for Business2 AI Governance2 AI Literacy1Claude AI0Technical AI2

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Technical AIRun Customer Service with AI Agents: Resolve More, Escalate WellFind the contact reasons that are safe to automate, ground answers in your knowledge base, help advisers first, design hand-offs and capped actions, tell customers it is AI, measure true resolution and choose a platform.52 min17 lessons$19 USD
AI LiteracyAI Basics for WorkThe core ideas behind AI tools at work: model, prompt, context, tokens, hallucination, grounding and agents, how to judge an output, what data is safe to share, the laws, frameworks and standards around AI use, and the working habits that keep it sound.58 min14 lessons$19 USD
Technical AIHow AI Agents Work, and When to Trust ThemHow AI agents work, what to let them touch, how to check their results and how to release one safely, for people who approve or oversee agents.50 min15 lessons$19 USD
AI for BusinessRedesigning a Team Workflow Around AgentsMap a shared workflow, decide which steps are fixed, agent or human only, then write the role brief, permissions, responsibility matrix, failure catalogue and one-page pilot plan, for team leads and operations managers.58 min14 lessons$19 USD
AI for BusinessMicrosoft Copilot and Generative AI ToolsUse Microsoft Copilot inside Word, Excel, and PowerPoint, write prompts that work the first time, including role based, conditional, and chained prompts, and choose confidently between Copilot, Google AI Studio, Napkin AI, and Meta AI, with the governance that keeps AI assisted business work safe…58 min20 lessons$19 USD
AI GovernanceAI Risk for Decision-Makers: The Ten QuestionsTen questions that turn an AI proposal into evidence, owners and a scoped decision, with a worked EU AI Act screening and a one page escalation memo.48 min17 lessons$19 USD
AI GovernanceWhat an Agent Actually Is, and What It Cannot DoA plain guide for managers and buyers: what an AI agent is, what it can touch, how it fails, how to test a supplier claim, and how to decide how much authority to give.50 min18 lessons$19 USD

Matching modules

156 modules

Module 1Welcome
in AI Basics for Work · 1 lessonai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
Module 2Core terms
in AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
Module 3Judging output
in AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
Module 4Agents and data
in AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
Module 5Good practice
in AI Basics for Work · 3 lessonsai-for-leadersai-for-data-analystsprompt-engineeringcontext-ragresponsible-aiquickfoundational
Module 6Final exam
in AI Basics for Work · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · prompt-engineering · context-rag · responsible-ai · quick · foundational
Module 1Start here
in AI Essentials: A Fast-Track Programme · 1 lessonai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 2Foundations and role based AI
in AI Essentials: A Fast-Track Programme · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 3Prompt engineering and AI assisted productivity
in AI Essentials: A Fast-Track Programme · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 4Automation, responsible AI and what is next
in AI Essentials: A Fast-Track Programme · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 5Final assessment
in AI Essentials: A Fast-Track Programme · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · prompt-engineering · responsible-ai · workflows · quick · foundational
Module 1Start here
in AI Fluency: Quick Wins with AI · 1 lessonai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 2Set up
in AI Fluency: Quick Wins with AI · 3 lessonsai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 3Write
in AI Fluency: Quick Wins with AI · 3 lessonsai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 4Read
in AI Fluency: Quick Wins with AI · 3 lessonsai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 5Trust
in AI Fluency: Quick Wins with AI · 4 lessonsai-for-marketersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 6Final
in AI Fluency: Quick Wins with AI · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-marketers · ai-for-data-analysts · prompt-engineering · responsible-ai · workflows · quick · foundational
Module 1Welcome
in AI Governance That Doesn't Slow You Down · 1 lessonai-for-leadersresponsible-aiworkflowsquickintermediate
Module 2Foundations
in AI Governance That Doesn't Slow You Down · 4 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 3Lanes and controls
in AI Governance That Doesn't Slow You Down · 8 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 4Gates and decisions
in AI Governance That Doesn't Slow You Down · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 5Running it
in AI Governance That Doesn't Slow You Down · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 6Running it as a management system
in AI Governance That Doesn't Slow You Down · 6 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 7Final exam
in AI Governance That Doesn't Slow You Down · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · quick · intermediate
Module 1Welcome
in AI Risk for Decision-Makers: The Ten Questions · 1 lessonai-for-leadersresponsible-aiquickfoundational
Module 2Foundations
in AI Risk for Decision-Makers: The Ten Questions · 4 lessonsai-for-leadersresponsible-aiquickfoundational
Module 3The ten questions
in AI Risk for Decision-Makers: The Ten Questions · 4 lessonsai-for-leadersresponsible-aiquickfoundational
Module 4Evidence and decision
in AI Risk for Decision-Makers: The Ten Questions · 7 lessonsai-for-leadersresponsible-aiquickfoundational
Module 5Final assessment
in AI Risk for Decision-Makers: The Ten Questions · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · quick · foundational
Module 7Governance and capstone
in AI for Analytics and Business Insights: Ask, Verify, Decide · 7 lessonsai-for-leadersai-for-data-analystsai-evalsresponsible-aiworkflowsstandardintermediate
Module 8Final assessment
in AI for Analytics and Business Insights: Ask, Verify, Decide · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · ai-evals · responsible-ai · workflows · standard · intermediate
Module 1Welcome
in AI for Aviation Teams: Safer Operations, Maintenance and Service · 1 lessonai-for-leadersresponsible-aistandardfoundational
Module 2AI in aviation today
in AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
Module 3Working with an assistant
in AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
Module 4Operations and disruption
in AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
Module 5Maintenance and engineering
in AI for Aviation Teams: Safer Operations, Maintenance and Service · 4 lessonsai-for-leadersresponsible-aistandardfoundational
Module 6Safety and risk
in AI for Aviation Teams: Safer Operations, Maintenance and Service · 5 lessonsai-for-leadersresponsible-aistandardfoundational
Module 7Passenger experience
in AI for Aviation Teams: Safer Operations, Maintenance and Service · 3 lessonsai-for-leadersresponsible-aistandardfoundational
Module 8Data, automation and responsible use
in AI for Aviation Teams: Safer Operations, Maintenance and Service · 7 lessonsai-for-leadersresponsible-aiworkflowsstandardfoundational
Module 9Final assessment
in AI for Aviation Teams: Safer Operations, Maintenance and Service · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · standard · foundational
Module 1Start here
in AI for Business Teams · 1 lessonai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 2AI foundations and prompting
in AI for Business Teams · 5 lessonsai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 3Microsoft Copilot and GitHub Copilot
in AI for Business Teams · 5 lessonsai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 4AI across the business, used responsibly
in AI for Business Teams · 8 lessonsai-for-product-managersai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 5Final assessment
in AI for Business Teams · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-product-managers · ai-for-leaders · ai-for-marketers · prompt-engineering · responsible-ai · workflows · quick · foundational
Module 1Welcome
in AI for HR and Recruiting: Hire Fairly and Support People Faster · 1 lessonai-for-leadersresponsible-aiworkflowsquickfoundational
Module 2Where AI fits in HR
in AI for HR and Recruiting: Hire Fairly and Support People Faster · 3 lessonsai-for-leadersresponsible-aiworkflowsquickfoundational
Module 3Hiring fairly
in AI for HR and Recruiting: Hire Fairly and Support People Faster · 4 lessonsai-for-leadersresponsible-aiworkflowsquickfoundational
Module 4Supporting your people
in AI for HR and Recruiting: Hire Fairly and Support People Faster · 6 lessonsai-for-leadersresponsible-aiworkflowsquickfoundational
Module 5Final assessment
in AI for HR and Recruiting: Hire Fairly and Support People Faster · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · quick · foundational
Module 8Ethics, law and policy
in AI for Journalists: Research, Verify and Publish Responsibly · 5 lessonsai-for-leadersresponsible-aiworkflowsstandardfoundational
Module 9Final exam
in AI for Journalists: Research, Verify and Publish Responsibly · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · standard · foundational
Module 1Start here
in AI for Manufacturing Leaders · 1 lessonai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
Module 2AI readiness and strategic leadership
in AI for Manufacturing Leaders · 7 lessonsai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
Module 3Operational intelligence and integration
in AI for Manufacturing Leaders · 6 lessonsai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
Module 4Technical deployment and capstone
in AI for Manufacturing Leaders · 5 lessonsai-for-leadersai-for-data-analystsmcp-integrationsresponsible-aiworkflowsquickintermediate
Module 5Final assessment
in AI for Manufacturing Leaders · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · mcp-integrations · responsible-ai · workflows · quick · intermediate
Module 1Start here
in AI for Real Estate · 1 lessonai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 2Foundations and daily productivity
in AI for Real Estate · 5 lessonsai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 3Automation, knowledge and content
in AI for Real Estate · 5 lessonsai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 4Responsible adoption and your workflow
in AI for Real Estate · 6 lessonsai-for-leadersai-for-marketersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 5Final assessment
in AI for Real Estate · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-marketers · prompt-engineering · responsible-ai · workflows · quick · foundational
Module 1Start here
in AI for Teachers and Lecturers · 1 lessonai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 2AI Foundations and Smart Teaching
in AI for Teachers and Lecturers · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 3Research, Accreditation and Content Creation
in AI for Teachers and Lecturers · 6 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 4Cloud AI and Academic Leadership
in AI for Teachers and Lecturers · 7 lessonsai-for-leadersprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 5Final assessment
in AI for Teachers and Lecturers · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · prompt-engineering · responsible-ai · workflows · quick · foundational
Module 1Start here
in AI in Healthcare and Insurance · 1 lessonai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 2Copilot foundations and regulated workflows
in AI in Healthcare and Insurance · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 3Compliance, privacy and governance
in AI in Healthcare and Insurance · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 4Tools, adoption and workflow design
in AI in Healthcare and Insurance · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 5Final assessment
in AI in Healthcare and Insurance · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · prompt-engineering · responsible-ai · workflows · quick · foundational
Module 1Welcome
in AI in Pharma and Life Sciences: From Discovery to Safety · 1 lessonai-for-leadersresponsible-aiworkflowsstandardintermediate
Module 2AI across the lifecycle
in AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
Module 3Discovery and research
in AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
Module 4Clinical trials
in AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
Module 5Pharmacovigilance
in AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
Module 6Regulatory and medical writing
in AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
Module 7Regulation, GxP and data
in AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
Module 8Looking ahead and the capstone
in AI in Pharma and Life Sciences: From Discovery to Safety · 4 lessonsai-for-leadersresponsible-aiworkflowsstandardintermediate
Module 9Final exam
in AI in Pharma and Life Sciences: From Discovery to Safety · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · standard · intermediate
Module 8Reporting and governance
in AI-Powered Budgeting and Financial Forecasting · 4 lessonsai-for-data-analystsresponsible-aiworkflowsstandardintermediate
Module 10Final assessment
in AI-Powered Budgeting and Financial Forecasting · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-data-analysts · responsible-ai · workflows · standard · intermediate
Module 8Ethics, governance and real stories
in AI-Powered Data Storytelling for Business Leaders · 4 lessonsai-for-leadersai-for-data-analystsresponsible-aiworkflowsstandardintermediate
Module 10Final assessment
in AI-Powered Data Storytelling for Business Leaders · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · responsible-ai · workflows · standard · intermediate
Module 8Share, secure and govern
in Build Trusted Power BI Reports with Copilot · 4 lessonsai-for-data-analystsresponsible-aiworkflowsquickfoundational
Module 10Final assessment
in Build Trusted Power BI Reports with Copilot · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-data-analysts · responsible-ai · workflows · quick · foundational
Module 1Welcome
in Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 1 lessonai-for-leadersresponsible-aiworkflowsquickintermediate
Module 2What an AI-ready workforce means
in Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 3Skills frameworks and readiness
in Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 4 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 4Designing learning paths
in Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 5 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 5Driving adoption
in Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 3 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 6Measuring impact
in Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 5 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 7Scaling capability
in Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 4 lessonsai-for-leadersresponsible-aiworkflowsquickintermediate
Module 8Final exam
in Build an AI-Ready Workforce: Skills, Learning Paths and Adoption · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · responsible-ai · workflows · quick · intermediate
Module 1Start here
in Building and Securing a Custom MCP Server · 1 lessonai-for-engineersmcp-integrationsresponsible-aiquickadvanced
Module 2Baseline and first tool
in Building and Securing a Custom MCP Server · 3 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
Module 3Contracts
in Building and Securing a Custom MCP Server · 2 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
Module 4Identity and permissions
in Building and Securing a Custom MCP Server · 4 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
Module 5Hardening
in Building and Securing a Custom MCP Server · 3 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
Module 6Release
in Building and Securing a Custom MCP Server · 3 lessonsai-for-engineersmcp-integrationsresponsible-aiquickadvanced
Module 7Final exam
in Building and Securing a Custom MCP Server · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-engineers · mcp-integrations · responsible-ai · quick · advanced
Module 1Start here
in Designing AI Products People Can Trust · 1 lessonai-for-product-managersai-for-designersresponsible-aiquickadvanced
Module 2The chain and the law
in Designing AI Products People Can Trust · 3 lessonsai-for-product-managersai-for-designersresponsible-aiquickadvanced
Module 3Disclosure
in Designing AI Products People Can Trust · 3 lessonsai-for-product-managersai-for-designersresponsible-aiquickadvanced
Module 4Consent
in Designing AI Products People Can Trust · 3 lessonsai-for-product-managersai-for-designersresponsible-aiquickadvanced
Module 5Recourse
in Designing AI Products People Can Trust · 5 lessonsai-for-product-managersai-for-designersresponsible-aiquickadvanced
Module 6Final exam
in Designing AI Products People Can Trust · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-product-managers · ai-for-designers · responsible-ai · quick · advanced
Module 1Welcome
in Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 1 lessonai-for-marketersresponsible-aiworkflowsquickfoundational
Module 2Foundations
in Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 5 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
Module 3AI image creation
in Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 4 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
Module 4AI video and avatars
in Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 4 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
Module 5Voice, music and sound
in Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 3 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
Module 6Presentations and visual stories
in Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 3 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
Module 7Production, review and provenance
in Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 4 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
Module 8Publishing, accessibility and capstone
in Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 5 lessonsai-for-marketersresponsible-aiworkflowsquickfoundational
Module 9Final assessment
in Generative AI for Multimedia Creation: Images, Video and Sound You Can Publish · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-marketers · responsible-ai · workflows · quick · foundational
Module 7Securing your AI
in Generative AI for Security Operations: Triage, Hunt and Respond · 3 lessonsai-for-engineersresponsible-aiworkflowsstandardintermediate
Module 9Final exam
in Generative AI for Security Operations: Triage, Hunt and Respond · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-engineers · responsible-ai · workflows · standard · intermediate
Module 1Welcome
in How AI Agents Work, and When to Trust Them · 1 lessonai-for-leadersagentic-airesponsible-aiquickfoundational
Module 2How agents work
in How AI Agents Work, and When to Trust Them · 5 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
Module 3Trust: permissions and checks
in How AI Agents Work, and When to Trust Them · 3 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
Module 4Putting an agent into service
in How AI Agents Work, and When to Trust Them · 5 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
Module 5Final exam
in How AI Agents Work, and When to Trust Them · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · quick · foundational
Module 7Controls, accuracy and governance
in Intelligent Management Reporting with AI · 5 lessonsai-for-data-analystsresponsible-aistandardintermediate
Module 8Finance operations and risk
in Intelligent Management Reporting with AI · 7 lessonsai-for-data-analystsresponsible-aistandardintermediate
Module 10Final assessment
in Intelligent Management Reporting with AI · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-data-analysts · responsible-ai · workflows · standard · intermediate
Module 1Start here
in Making AI Apps Safe and Reliable · 2 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
Module 2Guardrails and PII
in Making AI Apps Safe and Reliable · 6 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
Module 3Evals
in Making AI Apps Safe and Reliable · 7 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
Module 4Memory and context
in Making AI Apps Safe and Reliable · 8 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
Module 5Production
in Making AI Apps Safe and Reliable · 8 lessonsai-for-engineerscontext-ragai-evalsresponsible-aistandardintermediate
Module 6Final exam
in Making AI Apps Safe and Reliable · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-engineers · context-rag · ai-evals · responsible-ai · standard · intermediate
Module 1Start here
in Microsoft Copilot and Generative AI Tools · 1 lessonai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 2Foundations of generative AI and Copilot
in Microsoft Copilot and Generative AI Tools · 5 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 3Copilot across Word, Excel, and PowerPoint
in Microsoft Copilot and Generative AI Tools · 7 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 4Advanced prompting, tool strategy, and governance
in Microsoft Copilot and Generative AI Tools · 6 lessonsai-for-leadersai-for-data-analystsprompt-engineeringresponsible-aiworkflowsquickfoundational
Module 5Final assessment
in Microsoft Copilot and Generative AI Tools · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · ai-for-data-analysts · prompt-engineering · responsible-ai · workflows · quick · foundational
Module 1Welcome
in Redesigning a Team Workflow Around Agents · 1 lessonai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
Module 2Map the workflow
in Redesigning a Team Workflow Around Agents · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
Module 3Brief and bound the agent
in Redesigning a Team Workflow Around Agents · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
Module 4Govern and pilot
in Redesigning a Team Workflow Around Agents · 6 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
Module 5Final exam
in Redesigning a Team Workflow Around Agents · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · workflows · quick · intermediate
Module 1Welcome
in Run Customer Service with AI Agents: Resolve More, Escalate Well · 1 lessonai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
Module 2Where AI fits in service
in Run Customer Service with AI Agents: Resolve More, Escalate Well · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
Module 3Answers and assist
in Run Customer Service with AI Agents: Resolve More, Escalate Well · 3 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
Module 4Hand-offs, actions and honesty
in Run Customer Service with AI Agents: Resolve More, Escalate Well · 4 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
Module 5Measure, buy and plan
in Run Customer Service with AI Agents: Resolve More, Escalate Well · 5 lessonsai-for-leadersagentic-airesponsible-aiworkflowsquickintermediate
Module 6Final assessment
in Run Customer Service with AI Agents: Resolve More, Escalate Well · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · workflows · quick · intermediate
Module 5Risks, issues and dependencies
in Run Projects with AI: Plans, Risks and Status Reports · 3 lessonsai-for-product-managersresponsible-aiworkflowsstandardintermediate
Module 9Final assessment
in Run Projects with AI: Plans, Risks and Status Reports · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-product-managers · responsible-ai · workflows · standard · intermediate
Module 1Welcome
in What an Agent Actually Is, and What It Cannot Do · 1 lessonai-for-leadersagentic-airesponsible-aiquickfoundational
Module 2What an agent is
in What an Agent Actually Is, and What It Cannot Do · 5 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
Module 3Where agents fail
in What an Agent Actually Is, and What It Cannot Do · 3 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
Module 4Judging and deciding
in What an Agent Actually Is, and What It Cannot Do · 8 lessonsai-for-leadersagentic-airesponsible-aiquickfoundational
Module 5Final assessment
in What an Agent Actually Is, and What It Cannot Do · 1 lessonAssessment or resources — shown for this course's subjects: ai-for-leaders · agentic-ai · responsible-ai · quick · foundational

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