All courses

Technical AI

Use AI across a designer’s whole job: synthesise research with checked quotes, explore on brand, prompt a working prototype, write a design system agents can read, hand off to code, and review accessibility and usability honestly.

Technical AI

Find the contact reasons that are safe to automate, ground answers in your knowledge base, help advisers first, design hand-offs and capped actions, tell customers it is AI, measure true resolution and choose a platform.

Technical AI

For developers and automation builders who need to automate work in systems that have no API.

Technical AI

For developers adding document and image understanding to an app.

Claude AI

For people who work in Word, Excel, PowerPoint, Outlook and SharePoint and have tried Claude chat.

AI for Business

For team leads and people managers: use a chat assistant for drafting and planning, brief and check it well, prepare one-to-ones and feedback fairly, test decisions with option tables and pre-mortems, and lead your team’s adoption with clear norms and honest measurement.

Technical AI

For working software engineers.

AI for Business

Judge what AI can really do, choose and cost the use cases worth funding, govern them and lead the change, meet the EU AI Act, and write a one page transformation plan.

AI for Business

Map a shared workflow, decide which steps are fixed, agent or human only, then write the role brief, permissions, responsibility matrix, failure catalogue and one-page pilot plan, for team leads and operations managers.

AI for Business

Keep marketing copy on brand across dozens of pieces: a voice card, varied reference examples, a terminology glossary, regenerate rather than scold, angled variants and a quality gate.